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Area Program Manager


Agency Name: Department of Social Services
Official Title: Program Manager
Full Time or Part-time Position: Full- Time
Salary Range: $38,067.12 to $81,723.08 Annually
Bargaining Unit: M99
Shift: Day
Confidential: No
Number of Vacancies:
City/Town: Cambridge
Region: Metro Boston
Application Deadline: 10-10-2007
Posting ID: J11858

Duties:

The essential nature of the role is that of a member of the senior management team in the area office. The position is involved with all aspects of daily activities of the clinical staff. Under the direction of the Area Director, provides supervision to social service supervisors and any other specialty positions as assigned. Supervision would include teaching, coaching, support and evaluation of the quality and effectiveness of the work. Provides leadership and clinical consultation to all levels of area staff.

Performs case management activities such as assignment of cases and approval of transfers and closings. Oversees all clinical and case management activities of assigned units which may include but not be limited to screening/investigation activities, child removal decisions and process, permanency planning, and family resource support and management.

This position supervises Intake/Investigations Units.

Participates in the hiring and training of new employees. Actively participates in the professional growth and development of area staff. Helps to develop comprehensive quality assurance programs within the area office including participation in centralized initiatives. Collaborates with other state agencies and community organizations in the shared provision of services to clients. Participates in the development, monitoring and evaluation of the local system of care. Interprets and trains staff on agency policy, mission, and vision.

 MINIMUM ENTRANCE REQUIREMENTS: Applicants must have at least (A) five years of full-time, or equivalent part-time, professional, administrative, supervisory or managerial experience in business administration, business management, or public administration and (B) of which at least four years must have been in a supervisory or managerial capacity, or (C) any equivalent combination of the required experience and the substitutions below. Substitutions: I. A Master's or higher degree with a major in business administration, management, public administration, industrial engineering, industrial psychology, or hospital administration may be substituted for a maximum of one year of the required (A) experience.* * Education toward such a degree will be prorated on the basis of the proportion of the requirements actually completed. SPECIAL REQUIREMENTS: None.

Preferred Qualifications:

MSW or Master’s or higher degree in psychology, sociology, counseling, counseling education, or human services.
Demonstrated commitment to the core practice values of the agency.
Demonstrated understanding of the theory and practice of Child Welfare.
Demonstrated ability to collaborate effectively with community groups and organizations.
Demonstrated ability to work with culturally or linguistically diverse populations.

Comments

DSS seeks dedicated child welfare professionals who are committed to fundamentally revising the nature of the agency’s child welfare practice. DSS is revising its core work processes and policies to align with its core practice values and is approaching organizational change at three levels - clinical, managerial and systemic. Preferred applicants will possess a demonstrated commitment to the core practice values: 1) child-driven, 2) family-centered, 3) strength-based, 4) community-focused, 5) culturally safe, and, 6) committed to continuous learning. A commitment to diversity and cultural competence is central to the agency’s organizational change.

How To Apply:

Please send cover letter and resume to:

Attn: Genevieve Cormier
Children, Youth and Families
Employment and Staffing Unit
600 Washington Street
Boston, MA 02111

Cover letter and resume may also be sent via facsimile to Fax 617-348-5980.

Please reference the posting ID #J11858 on all correspondence.

IF YOU HAVE ANY QUESTIONS ABOUT THIS POSTING OR WISH TO CONFIRM RECEIPT OF YOUR RESUME PLEASE CONTACT THE CUSTOMER SERVICE CENTER LINE AT 1-800-510-4122.
http://www.mass.gov/dss/
Affirmative Action Officer
Ms. Lisa Bacon, (617) 348-5197


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